CSI GROUP, LLP. - CPAs

Reviews

• ★ ☆ ☆ ☆ ☆
  On March 2, 2016 my husband and I scheduled an appointment with accountant, Jack TINARI solely to have our 2015 taxes completed. During this scheduled appointment which lasted about 15 minutes, both my husband and I felt rushed due to the fact that I a client was waiting for him. I guess to him we weren't considered valued clients. After a few weeks of not hearing from Mr. Tinari, I began calling the office leaving him messages, all of which were not returned. Finally after leaving numerous messages I received a return call which he indicated that he no longer had the file and used the excuse that it went to someone else to review, of course to me it was an excuse to pacify me. On Friday, April 1, 2016, I stopped by the office to ascertain an update as to when our taxes would be completed and his excuse was, it was taking so long due to the fact that we sold property and things had to be checked thoroughly to avoid an IRS review. Nothing but excuses and lies. Who takes over a month to complete taxes, come on and get with it. I am not a new player to getting my taxes completed. Finally, on April 9, 2016 my husband telephoned CSI and was informed that the taxes are complete and can stop by tomorrow (Sunday, April 10, 2016) for pick up. On April 10, 2016 we went to CSI Group to meet with Mr. TINARI thinking we would meet with him personally as we have in past years. Well today wasn't the case, we were handed our taxes by the individual I assume was the receptionist who verbally replied what the fee was. The fee was astronomical compared to last year's fees, more than doubled. I was in disbelief and voiced my concern of why the fee was so high. I observed Mr. TINARI in his office, however wasn't professional enough to come out of his office to discuss concerns. To conclude my complaint, I would never recommend CSI Group to anyone, stay away from this establishment and go elsewhere where hopefully you will seek professionalism and have your taxes completed in a timely manner.
  By Angela Drakoulis, September 13, 2017

Photos